Cancellation Policy - 1:1 Mentoring Program

For the 1:1 Mentoring Program, I will dedicate three months of my time, availability and personalised focus, to support you and your journey, within the stated time frames.

I ask for either a 50% deposit/ agreed payment plan/ or full payment as agreed, to reserve the dates and times for you.

The cancellation policy and terms are in place to offer clarity and state the mentoree's rights in the event of an unexpected cancellation or unforeseen change. The terms below are between Romana Cottee and the mentorship participant.

Payment to reserve time for your mentorship program:

  • Up until three weeks before the mentorship start date - you may cancel your participation for a full refund of your payment so far.

  • Immediately after the first 1:1 call - if you do not feel satisfied with the support, working relationship and communication during the call, you can cancel. 25% of the total mentorship fee will be retained, and any other remaining amount already paid will be refunded to you. You cannot access the Your Success Story business course.

  • After accessing Your Success Story business course - this will act as confirmation that you are happy with the program, and no refund is possible. The mentorship program fee must be paid in full within the agreed time frames.

General Terms:

  • Under unforeseen circumstances, and in the unlikely event that a program, course or event needs to be cancelled from my side, any fee or deposit that has paid already will be fully refunded.

  • If flights/ accommodation are required, it is advised that the participant take out insurance when buying tickets, to cover any unlikely event, or any other event where they would need to cancel attendance. 

  • I am not responsible for loss or damage of personal possessions or valuables of the attendees whilst in course venues, unless I was in direct possession of the object at the time.

  • Course participants understand that they are responsible for their own personal safety and wellbeing during attendance.


Feel free to contact me with any questions at: romana@withromana.com or by completing the contact form.